Reverb allows sellers 3 business days to get items shipped out and provide tracking numbers. If it is past the 3 business days, we would recommend contacting the seller for a status update.
Additionally, can you return on Reverb?
When you accept the return of an item you’ve sold on Reverb, and you’ve selected the “Issue Refund Upon Return of Item” option, Reverb expects you to complete that refund within 48 hours of receiving the item back from the buyer. Please note: You will be refunded Reverb’s 5% selling fee for refunds issued in full.
Simply so, does Reverb cover shipping? Reverb offers discounted shipping labels through USPS, UPS, and FedEx. We also offer discounted international labels via USPS, UPS, and DHL. At the moment, our shipping labels are only available to sellers in the U.S. Signature Requirement is required on all labels with Reverb Safe Shipping on orders above $100.
In this way, how do I track my shipment on Reverb?
Absolutely. After the seller has shipped your purchase, you can check the status of the shipment on your Purchases page. On the bottom right corner of your purchase, you will one of these tracking statuses: “Label Created”, “In transit”, “Out for delivery”, and “Delivered”.
How long do Reverb payments take to clear?
It typically takes 1-3 business days for funds to appear in your account, depending on your bank.
Is ordering from Reverb safe?
Yes, Reverb is legit. It’s a trusted, reputable marketplace to buy and sell gear. Since its launch in 2013, Reverb has become a go-to for vintage musical equipment and now has a huge catalog. They offer secure transactions and in the event of a dispute, buyer and seller support.
Is Reverb good for buying?
The answer is yes, Reverb is a great, trustworthy place to buy from. Thanks to a great customer service led by musicians, excellent protection policies for both the buyer and the seller, and a very accessible interface, Reverb can potentially be the best site to buy/sell music gear.
What happens if I deny a refund on Reverb?
If you don’t receive a response from the seller regarding your request for a refund within 48 hours of submitting the request, or you feel your refund was unfairly denied, you can file a support ticket with our Customer Experience team to step in and assist.
What happens if Reverb seller doesn’t ship?
After a Reverb purchase is made, we give our sellers 3 business days to ship the order and add the tracking information. … Our team will begin outreach to the seller, and if there is still no communication, a full refund will be issued back to your payment method from Reverb.
What is Reverb shipping protection?
When a seller buys a shipping label on Reverb, they can opt to protect the package via Reverb Safe Shipping for a small fraction of the item’s value (this varies by category, price, and value). This gives the seller one of our resident musicians to work on their claim in the event of shipping damage.
Where is Reverb located?
| Type | Private |
|---|---|
| Headquarters | Chicago, Illinois , U.S. |
| Number of employees | 135 (2017) |
| Parent | Etsy |
| Website | reverb.com |
Who pays shipping on Reverb?
If the item you purchased arrived damaged or not as described, and you reported the issues to the seller or Reverb within 7 days of delivery, the seller would be responsible for the return shipping costs.